<aside> 💡 If you wish to use what3words, please check with your GFS account manager that the feature is integrated with your selected carriers


GFS’s eCommerce delivery management technology accepts what3words addresses from enterprise retailers and software partners and passes it onto carriers. The last mile of a parcel’s journey is crucial, so using a 3 word address can help carriers deliver to specific building entrances and precise drop-off points.

<aside> ⚠️ To collect what3words addresses from your customers, you’ll first need to add a what3words address field to your checkout page or CRM. To do so you can use one of our existing plugins or the what3words API. You can take a look at these options and find out more information here.


How to specify a what3words location on GFS

If you are using GFS’ API integration, what3words addresses can be passed within the XML, within the Instructions field. The example below shows how the what3words address can be passed:

<v5:Instructions>@w3w:drum.dunes.panic;Please leave in the green bin at the side of the house</v5:Instructions>

This instructions field is usually used to pass delivery instructions to the carrier. However, if a what3words address is being passed, this is also passed within the instructions field, with the semi colon as the separator.

Find more information on the integration from GFS here - https://gfsdeliver.com/technology-partners/what3words/

🗣️ Announce the Integration

Once you have enabled the what3words integration, use the imagery and copy on our Communications Hub to announce the partnership and educate your customers on the benefits of using what3words.

Screenshot 2022-10-07 at 15.33.10.png

Find Out More

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<aside> ⚠️ Can’t find what you’re looking for or want to report an issue with the plugin? Get in touch here.