<aside> 💡 As an OTO customer, if your web store is built on Shopify, WooCommerce or Magento, what3words is automatically available to you. For more details, please contact your OTO account manager. To get started with OTO, you can contact them [here](https://app.tryoto.com/register/en_US?_gl=1*1v3zo5q*_ga*NzM4NDUyNDg0LjE2ODM4MjQ0Njg.*_ga_KF00M0P4XQ*MTY4NTk1OTk2Ni4zLjEuMTY4NTk2MDA2My41MC4wLjA.).

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How to use what3words in OTO?

Accepting what3words addresses

what3words must first be added to your e-commerce store. Step-by-step guides for all major e-commerce platforms are available here. If you’ve added the what3words plug-in but your website is not on Shopify, WooCommerce or Magento, contact your OTO account manager.

Ingesting what3words addresses

Once the what3words address is entered on the checkout page and captured, it is passed forward to OTO in the format W3WAddress

Screenshot 2023-06-05 at 3.52.29 pm.png

In json, the what3words address is captured in the format W3WAddress:”word.word.word”

Example showcased below:

Screenshot 2023-06-05 at 3.51.22 pm.png

For complete technical documentation, refer to OTO’s API guide here.

Passing forward what3words addresses

This what3words address, along with all the other address information, is passed forward to what3words enabled carriers.


🗣️ Announce the Integration

Once you have enabled the what3words integration, use the imagery and copy on our Communications Hub to announce the partnership and educate your customers on the benefits of using what3words.