<aside> đź’ˇ To use what3words with Pall-Ex, please let your Pall-Ex Account Manager know and follow the guide below.
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Pall-Ex accepts what3words addresses from clients for which means the shipper can capture what3words addresses from their customers and send it to Pall-Ex in the shipping data.
This works for API consignments and consignments via booking platform.
For more information about Pall-Ex’s solutions and technologies, visit this page or speak to your Pall-Ex Account Manager.
<aside> ⚠️ To collect what3words addresses from your customers, you’ll first need to add a what3words address field to your checkout page or ERP. To do so you can use one of our existing plugins. You can take a look at these options and find out more information here.
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what3words is available in Pall-Ex API. Please contact Pall-Ex IT Helpdesk for access.
what3words is available as an optional field in booking platform.
To pass on a what3words address to Pall-Ex, you also need to be capturing these from customers as part of the order process - typically at checkout or in their customer profiles. More information on setting this up can be found below in the section 4 below: How to collect and pass on what3words addresses from your end-customer
what3words is also enabled through a variety of third party software. Please reach out to your respective account manager if you want to know more.
You can see a list of what3words enabled technology partners here and request a software integration here if your respective supplier is not already listed.
In order to pass on what3words addresses to Pall-Ex, clients need to capture what3words addresses from their customers, in the same way you capture and store traditional address information.
If you are an eCommerce retailer - you can integrate what3words onto your online eCommerce website, which is as simple as adding an optional address capture field on checkout/account pages. We have all the developer documentations available for this on our website: https://what3words.com/business/ecommerce
If you use a CRM/WMS/ERP - you can also capture the what3words address in a variety of software, such as CRMs and ERPs, or build your own integration. More information is available here: https://developer.what3words.com/public-api
Once you have started capturing what3words from customers, this information will be automatically passed on to DPD via the EDI/API when you have updated your integration.