<aside> 💡 To use what3words with Panther, please get in touch with your Panther Account Manager.

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Panther now accepts your customers’ what3words addresses.

If you are an existing customer who has a Panther API/EDI integration, you can offer your customers the ability to add and save their what3words within your order processing, checkout page, or your customer account profiles. See more about how to integrate and use via API below.

what3words is also available for Panther using the Client Portal. See more about how to use what3words in the portal below.

<aside> 💡 To collect what3words addresses from your customers, you’ll first need to add a what3words address field to your checkout page or CRM. To do so you can use one of our existing plugins or the what3words API. You can take a look at these options and find out more information here.

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Using what3words in Panther via API and EDI

what3words is available on Panther’s API/EDI. Documentation can be found on Panther’s support site: support.panthergroup.co.uk

API

• Panther API documentation can be found at https://apidocs.panthergroup.co.uk/
• In Create or Update Order, within the order level parameters, the field for what3words is called ‘what3words’

EDI

• Panther EDI documentation can be found at https://support.panthergroup.co.uk/guides/integration-via-edi/
• This enables order creation via flat CSV files
• The what3words field can be imported via CSV

• what3words is also enabled through a variety of Order Management and Carrier Management Softwares. Please reach out to your respective account manager if you want to know more. You can see a list of technology partners here and request a software integration here if it’s not already listed.
• Please reach out to your Panther Account Manager to let them know you are adding the what3words functionality.
• To use what3words, you need to be collecting what3words addresses from your end-customers. More information on setting this up can be found below in the section: **Collecting what3words addresses from end-customers - integration setup guide**

Using what3words within the Panther Client Portal

• what3words is available on Panther’s client portal. Here you can add a what3words address to the ‘Order Details’ alongside traditional address information.