<aside> 💡 To use what3words within HxGN OnCall Dispatch please speak to your Hexagon account manager

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HxGN OnCall Dispatch provides police, fire, EMS and communication agencies with quality incident management and call-taking capabilities to deliver better service during emergencies and major events.

The what3words capability within OnCall Dispatch enables emergency call handlers to enter a what3words address in the format word.word.word, serves intelligence suggestions and then displays the correct location on a map for onward communication.

Setting up:

Search and display

W3W - Location Search.webm

Locate by clicking on the map

W3W - Graphic Locate.webm

How do I get a 3 word address?

Please refer to our US Public Safety Notion Page which has all the information on how to utilize what3words in the control room.


🗣️ Announce the Integration

Once you have enabled the what3words integration, use the imagery and copy on our Communications Hub to announce the partnership and educate your customers on the benefits of using what3words.

Emergency Services | what3words


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