<aside> 💡 If you’re an existing RapidSOS user who would like to learn more about accessing what3words data, visit training.rapidsos.com/what3words-training
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In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 400M+ connected devices directly to emergency services and first responders.
When a caller dials 911, the what3words address of their current location will be securely delivered to ECCs via RapidSOS. Telecommunicators can see this information displayed directly on their screens on the RapidSOS Platform.
RapidSOS will continue to update the telecommunicator with the caller’s latest what3words address, in the case that the caller moves out of their original 10-foot square.
Telecommunicators can then pass the what3words address to field responders. Unlike coordinates or pins, what3words addresses are simple to communicate and can be shared between teams, agencies and across different platforms.
The caller does not need to have the what3words application on their smartphone in order for this information to be relayed via RapidSOS. The two companies also plan to introduce new features to enhance their joint solution in the coming months.
Please refer to our US Public Safety Notion Page, which has all the information on how to utilise what3words in the control room.
Once you have enabled the what3words integration, use the imagery and copy on our Communications Hub to announce the partnership and educate your customers on the benefits of using what3words.
